The Eggbuckland Technical Services team offer bespoke education solutions to nursery, primary and secondary schools across Plymouth. The team utilise inhouse expertise from the education sector, to supply you with comprehensive support packages. We are a friendly team of technical support technicians, simplifying ICT from the classroom to a schools network infrastructure, enabling all your technical requirements.
The technical services department was established in 2004, and has always been based at Eggbuckland Community College. With our educational background grounded in schools, and Multi Academy Trusts based around Plymouth, our team has the wealth of experience and confidence necessary to supply forward thinking support and advice to your school.
We pride ourselves on our extensive knowledge of all educational operations, supplying field engineers and network managers from within the school sector.
All of our staff that visit schools are fully DBS checked. We maintain a health and safety policy covering all our work and we are fully insured. We value the safety of children and comply with all Local Authority requirements and guidelines.
Our objective is to provide positive, focused and clearly communicated solutions, evolved through a collective experience and knowledge sharing ethos grounded in education. We utilise technology to meet the needs of the school, implementing bespoke platforms built upon simplicity and functionality. Established in 2004, working collaboratively within the primary and secondary school environment, we apply over 20 years worth of technical experience to find the solution that meets with your educational needs.
Cloud 365 or G-Suite we can support building, migrating or maintaining your current cloud services.
On-Premises - Server support with maintenance or new installations from specification analysis to 3rd-party quote reviews, we will also install and liaise with 3rd-parties to suppliers for your PC’s, Laptops, Tablets, Chromebooks or iPads
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Software: We will maintain, install and liaise with 3rd-paries on any Microsoft, Apple, Google, FMS, SIMS, SAGE or other bespoke software you need supported.
Disaster recovery, bespoke implementations, maintenance and reviews.
Infrastructure, from your Wi-Fi to your physical network, we can maintain, recommend and install solutions to meet your schools requirements.
Cyber Security, we can supply analysis of your schools vulnerabilities, and supply training against Social Engineering.
We supply a dedicated support service. Our Service Level Agreements are built around the needs of your school, providing dedicated onsite technicians, with a call service and email ticketing solution to facilitate the most comprehensive support offering. We supply 1st to 3rd line support, not only for day to day solutions, but a team that will help guide your school though the implementation of the ever changing technical landscape, from inception to completion we can supply the project management needed to get the very best out of technology for your education platform.
CONTACT US
Eggbuckland Technical Services, Westcott Close, Eggbuckland, Plymouth, PL6 5YB
Tel: 01752 720 040